Refund & Cancellation Policy

1. Cancellation

• You may cancel your subscription at any time from the Stripe Billing Portal.
• Cancellation stops the next scheduled renewal. Your paid features remain available until the end of the current billing period, then your account drops to the Free plan.
• Cancellation does not delete your data. To delete your account entirely, email Josiah.Genesis@gmail.com.

2. Refunds — Standard Policy

All subscription fees are non-refundable except as required by applicable law or as expressly stated below.

3. Refund Eligibility (Discretionary)

We may issue a refund, at our discretion, in the following situations:

• Duplicate or fraudulent charge. Full refund.
• Documented service outage that prevented use of a paid feature for more than 48 consecutive hours during your billing period.
• Cancellation within 7 days of your first upgrade to a paid plan if you have not used the paid-only features (Engineer Mode, elevated AI quota, additional storage) during that window.

Refund requests are handled by email to Josiah.Genesis@gmail.com within 60 days of the charge. Approved refunds are returned to the original payment method through Stripe. Expect 5–10 business days for processing.

4. Rights Under State Law

Nothing in this policy limits any refund right you have under applicable U.S. state consumer-protection law. If a state grants you a mandatory refund window that exceeds what is described here, that longer window applies.

5. Chargebacks

If you initiate a chargeback with your bank, your account may be temporarily suspended pending investigation. Please contact us first so we can try to resolve the issue directly.